EVALITSA
Returns / exchanges / support
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Contact our team to request a return, exchange, or help with a product issue. We’ll review your order and confirm the available options and next steps.
Start a return requestThis opens our Shopify contact form. Submit your request there and check its confirmation.
Include these details.
- Your order number and the email used at checkout.
- The product you want to return or exchange.
- The reason, product condition, and whether you prefer an exchange or refund.
- Any damage or issue that our team should know about.
Keep the tags and packaging, and wait for our team’s instructions before sending your parcel. Refunds and exchanges are confirmed after review.
Email info@evalitsa.com